RESPONSIBLE GAMING / PATRON PROTECTION
This Patron Protection Policy was last updated on December 21, 2022, v1.4.
At Golden Nugget, we are in the entertainment business. When individuals are entertained, there is a healthy dose of fun and excitement, all experienced within an individual’s financial means. For the majority of people, it’s easy to make this distinction. However, at Golden Nugget, we know that a small percentage of people struggle with the fact that games of chance are simply a series of random outcomes, which for them takes away the entertainment factor. At Golden Nugget, we are serious about the prevention of compulsive gambling and educating those inflicted, helping to steer them in the right direction so that they can take back control.
IF YOU AND/OR SOMEONE YOU KNOW HAS A GAMBLING PROBLEM AND WANTS HELP, PLEASE CALL THE MICHIGAN DEPARTMENT OF HEALTH AND HUMAN SERVICES (MDHHS) GAMBLING DISORDER HELP-LINE AT 1-800-270-7117 OR GAMBLERS ANONYMOUS AT 1-855-222-5542. You can also visit MGCB Compulsive/Problem Gambling website at https://www.michigan.gov/mgcb/Resources/responsible-gambling or MDHHS Problem Gambling websites at https://www.michigan.gov/mdhhs/keep-mi-healthy/mentalhealth/drugcontrol/probgamb/gambleresponsibly/get-help-for-problem-gambling to obtain help in order to combat potential gambling problems.
To obtain advice on setting safe limits, understanding the myths associated with gambling and identifying the risks and potential signs of problem gambling, visit responsiblegambling.org, MGCB Compulsive/Problem Gambling or MDHHS Problem Gambling.
Patrons have the ability to self-exclude themselves from gambling in Michigan by applying for placement in the Michigan Responsible Gaming Database at MGCB Internet Gaming and Sports Betting Responsible Gaming Database Application.
With respect to removal from the MGCB Self-Exclusion List, you must contact GNOG Customer Support to request we remove the self-exclusion status from the patron account only after the expiration of the self-exclusion period. Once the notice is received, GNOG Customer Support will confirm whether the self-exclusion period has passed and the patron has been removed from the MGCB Self-Exclusion List before removing the self-exclusion status from the account.
Any decrease to a limit on an account on the Website will become effective immediately on that site. Any increase to the limits on an account with the Website will become effective after the set period of the previous limit on that site has expired.
See General Terms & Conditions for additional details and information about Golden Nugget Online Gaming.
Casino - (888) 441-1010
Sports - (888) 450-1010
If you or someone you know has a gambling problem and wants help, call the Michigan Department of Health and Human Services Gambling Disorder Help-line at
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